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The participant from Finland experienced the withdrawal denied as a result of an accusation of using the VPN. We closed the complaint as 'Unresolved' because the casino failed to reply.
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The participant from Bulgaria continues to be looking ahead to a withdrawal for under two weeks. Sadly, their payout hasn’t been received nonetheless. The participant later on confirmed which the withdrawal was processed correctly, consequently we marked this grievance as resolved.
The player from Finland had requested a withdrawal lower than two weeks before distributing this grievance. Their funds hadn't been received nevertheless. The Complaints Crew experienced suggested the player that withdrawal processing could just take approximately fourteen days and check out here could possibly be delayed as a result of unfinished KYC verification or perhaps a high quantity of withdrawal requests.
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The participant later confirmed that the issue had been settled satisfactorily. Therefore, we experienced marked the grievance as 'solved'.
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